Equipment Support

Metro-Repro’s factory trained and certified technicians provide the highest level of support and service at very reasonable prices. We go above-and-beyond when you need service the most. Whether your equipment is under contract or serviced on an “as needed” basis, Metro-Repro will contact you within 30 minutes of placing your service call and, if required, will be on site within 8 business hours. One of the service options below is sure to provide the service support your company needs.

Annual Maintenance Contracts

Extended Warranties

Time and Materials

Remote Support

Submit Meter Reading

If you have a service contract on your wide format printer or copier you may use the form below to submit your monthly or quarterly meter reading. Please see instructions on locating the meter on your machine below.

First Name *
Last Name *
Email *
Organization
Work Phone
Manufacturer * - Please Select - Xerox Oce
Model Number * - Please Select -
Serial Number *
Meter A *
Meter B

Meter Reading Instructions

Printers

Xerox 6204 Digital Printer

1. Your footages can be found by pressing the button labeled Machine Status on the control panel of your printer. On some machines, you may then need to touch the screen where it says Billing Meters.

2. The screen that appears will have a meter 1, which indicates square footage and a meter 2, which indicates linear footage.

3. After recording the meters, touch SAVE in the upper right corner to return to the Menu screen.

Xerox 8825, 8830, 8850, 510 Digital Printers

1. On the printer’s right side control panel, press Offline
   
   Press Enter
   
   Press Previous
   
   Press Enter
   
   Press Previous
   
   Press Enter

2. This will show you Meter A or Square Footage, and you can switch to Meter B or Linear Footage by pressing either the Previous or Next buttons.

3. Press Online to return to normal operation.

Xerox 8855 Digital Printer

1. You can find the square footage counter on the front of your Wide Format Xerox copier. It is marked with the letter A and it should have a total of 7 digits.

Xerox 721 Digital Printer

1. The A and B meter is located behind the left door on the right side of the printer. They will be mounted in the metal wall under the toner cartridge. A flashlight might be useful. They are rectangular, black 6-digit counters.

Copiers

Xerox 2510, 2515, 2520, 3001 Copier

1. You can find the linear footage counter on the back of your Wide Format Xerox copier. It will be on the left, rear corner and is a 6-digit counter. If you cannot walk behind your copier, you may need to use a mirror to observe the counter.

Xerox 3030, 3040, 3050, 3060 Copier

1. You can find the linear footage counter inside the right door of your Wide format Xerox copier. It will be mounted in the metal shelf towards the rear of the copier. A flashlight might be useful. It is a rectangular, black 6-digit counter.

Oce Copier

1. You can find the linear footage counter inside the left cover of your Wide Format Oce copier. Loosen the thumbscrew and pivot the cover open as if you were changing the toner. The counter is a 7-digit counter – ignore the final red light.